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FAQ Category: Account

FAQ for accounts

How do I refer a friend?

You can refer a friend by following the steps below.

  1. Sign in to your account and click on Refer a friend.
  2. Click on a social media icon. This will automatically generate a message with your Referral ID. When friends click on your message, they will be redirected to Cirber sign up page with your Referral ID so we will know you referred them.
  3. Repeat the above step by clicking on more icons.

How do I refer a vendor?

Refer a vendor is by invitation only. If you received a message to refer a vendor, follow the steps below.

  1. Sign in to your account and click on Refer a friend and vendor.
  2. Click on a social media icon. This will automatically generate a message with your Referral ID. When vendors click on your message, they will be redirected to Cirber sign up page with your Referral ID so we will know you referred them.
  3. Repeat the above step by clicking on more icons.

I forgot my username or password

Follow the steps below.

  1. Go to Sign in page.
  2. Click on “Forgot your password?” link.
  3. Enter the requested information and you will be able to reset your password.

What is Cirber Package RedirectTM service?

Cirber Package Redirect is a trademark service that assures safe delivery of a package by allowing a Customer or Vendor to ship non-perishable items to an Affiliate for local delivery to the end customer in three easy steps.

  1. If The Item Is Listed On This Site, Customer Should Add It To Cart Then Proceed To Checkout. If Not, Proceed Directly To Checkout. Enter Delivery Address.
  2. Cirber Will Reveal The Address Where Customer Can Ship The Package To A Local Affiliate From This Site Or From Any Online Store.
  3. Affiliate Will Keep The Package Safe And Bring It To The Delivery Address At A Convenient Time So Customer And Vendor Don’t Have To Worry About Leaving The Precious Item Unattended On The Porch.

How do I get promo code or discount code?

Occasionally, we share promo code or discount code with our users. Be sure to maintain an active Cirber account or subscribe to receive latest news, features updates and promos.

How do I get the Cirber mobile app?

To get the Cirber mobile app, click on a link below.

  1. For automatic redirect to the appropriate app store: Cirber mobile app.
  2. For direct download in Google Play Store: Cirber Android app.
  3. For direct download on the Apple App Store: Cirber iOS app.

What are refer a friend benefits?

A user who invites a specified number of friends to Cirber will become Gold Elite member immediately with benefits!

Cirber Gold Elite benefits:

    1. Refer unlimited number of friends to earn unlimited number of points.
    2. Earn points on your friend’s first purchase and on all your own purchases.
    3. Redeem points for any product on Cirber website, including meals. No purchase necessary!

Start now, Refer a friend.

What are refer a vendor benefits?

Refer a vendor is by invitation only.

A user who receives a message from Cirber to refer a vendor will be given details of the benefits which include getting a percentage of the sales generated by the vendor they referred. For friends they refer, the following Gold Elite benefits will apply as for the Cirber refer a friend program:

      1. Refer unlimited number of friends to earn unlimited number of points.
      2. Earn points on your friend’s first purchase and on all your own purchases.
      3. Redeem points for any product on Cirber website, including meals. No purchase necessary!

If you have any question, please contact us.

How do I sign up as Cirber user?

To sign up as Cirber user, first decide on whether you want to become a Vendor, Affiliate or Customer then click on the corresponding item below.

  1. To sign up as Vendor: Vendor sign up.
  2. To sign up as Affiliate: Affiliate sign up.
  3. To sign up as Customer: Customer sign up.

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